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The Smart Serve Training Program has been developed by Smart Serve Ontario, a division of the Hospitality Industry Training Organization
of Ontario (HITOO), and endorsed by the AGCO.
Smart Serve training is mandatory for the following individuals:
- New liquor sales licence holders, including new licence applicants, licence transfer applicants and temporary transfer applicants
intending to operate an establishment. In addition to licence holders, all managers, servers of beverage alcohol and security staff
must hold Smart Serve certificates.
- Stadium licensees, their managers, servers and security staff
- Course marshals and employees dispensing liquor from vending carts on golf courses that hold a Golf Course Endorsement
- Holders of Caterer's Endorsements and servers and security staff working at catered events
- Where ordered by the AGCO (i.e. disciplinary cases)
 While we try to keep up with the many changes to the Liquor Licence Act, the information contained
in this section, cannot and should not be taken as definitive and complete. Visit the AGCO (Alcohol & Gaming Commission of
Ontario) Website for up to date information and current changes to the Liquor Licence Act and / or Regulations @
www.agco.on.ca or call 416-326-0450 / 1-800-522-2876.
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