Newsletters

Smart Serve Training is mandatory
We're updating our training program
Writing the Smart Serve test does not guarantee a certificate
AGCO Info you should know
Did you know?
Teamwork works for this convention centre
Snowmobilers are drivers too

Beware of boaters who drink and drive
WHS Policy
You asked us?
McIntyre v. Grigg: The Bar for Bars Moves Higher
Heavy drinking means more than a hangover
Did you know?

Safety in the workplace contributes directly to the bottom line
Alcohol poisoning can be a deadly result of excessive drinking
Did you know?
Smart Serve program will reflect LLA changes
OTEC can help you get the most out of your employees
Plan ahead

Chatham-Kent combines classroom and online training
You asked us
Special Events: Past infractions don't necessarily cut you off from insurance coverage
Smart Tips for Smart Licencees
Did you know?
See you at HostEx in October
Alcohol Trivia

At this casino, training and tracking drinks are key objectives
FAQs: Onine Training and other services
Summertime means a busy bar
Did you know?
Protect yourself and your business
Your comments on the online training

"Check and Chat" important part of a safe fishing derby
Smart Serve Web site: A new look, more information
Did you Know? Legal issues you should be aware of
How to protect your business from losses to counterfeiting
Free resources on bank note security
The consequences of breaking the LLA laws are severe
Food service/beverage industry is nation's biggest employer
Alcohol facts

Reminders to prepare for the holiday season
Smart Serve Audit Tests
Smart Serve rules in catering and at home
Designated Drivers Not Enough to Protect You
Test Your Knowledge
Investing in Employees is key to business success
Smart Serve Certificate will now be valid for 5 years
H T N a Resource for Employers

10th Anniversary Edition
Smart Serve history- We have come a long way
Best Practices –Timmins Alcohol Policy
Bring Your Own Wine (BYOW) and Take Home The Rest (THTR) FAQ
Free Online Video Information
At Diageo, even the office staff are Smart Serve Trained
The Ontario Curling Association uses trained staff
Smart Serve Board of Directors

BYOW Responsibilities
THTR Program
Updating House Policies
Manage Your Liability, Reduce Risk
Mystery Shopper helps Skydome
Know who to call for Information and Help

Best Practices - Royal York Hotel – holiday season means special vigilance
Tips for limiting Liability at Holiday Parties ***
Reminders on Checking ID
Team Work for Responsible Service
FAQ's:
 - Online Training
 - Who must have a Smart Serve Certificate
 - How to replace lost or stolen certificates

At Bowlerama, All staff are Trained
Liquor Licence Infractions Lead to Suspensions
See you at Hostex
True or False Quiz
BYOW Debate in the Fall

Best Practices - Collingwood Alcohol Policies
AGCO infractions result in Suspended Licenses
SIP Certificate Copies No Longer Available
Redeem your Online Training Tokens
Two Programs to get your Guests Home Safely
Methyphobia and other little know facts
Check out the HTN Job Site

Smart Serve Online training wins top award
We've updated the Smart Serve workbook
Did you Know?
At Dave & Buster's everyone knows ID policies are strictly enforced
Smart Serve partners with new online hospitality job site
Smart Serve and your privacy

The Verdict's In - Online Training Gets Thumbs Up
Checking Id: It Has To Be Done And It Has To Be Done Right
Tips For Taking The Smart Serve Test
You Are Part Of The Community
It's Smart To Have Risk Management Strategies
Looking Intoxicated May Not Mean Intoxication

Insurance Company Says It Pays To Manage Risk
Communication Is Key To Hosting A Safe Event
Online Training Proving Very Popular
If There Is Drug Use On Your Premises You Are Responsible

Two Ways To Get Smart Serve Certified
FAQ's About Smart Serve Online
House Policies Are Important
Tips For Checking Id
Who's Responsible? You Are!

Smart Serve Training Goes On Line
Show Your Customers You Care
FAQ's Incident Reporting Log Is Easy To Use And Lowers Your Liability
Get ready for the holiday season

Survey Shows Strong Support For Smart Serve Training Program
Explaining Legal Issues A Key Strength Of Smart Serve Program
Your Letters Answered
Management Of Risk Is Good Business
You'll Have To Sign Your Test In The Future

Businesses Are Looking For Safe Options When Holding Holiday Parties
It Makes Good Sense To Let Your Customers Your Policies
Why You Need Cover Sheets
A Quiz From The Smart Serve Workbook
10 Signs That Servers Should Watch For

Hospitality Industry Insurer Says: "It Pays To Train Staff And Keep Incident Logs"
Incident Reporting Log Can Help Manage Your Liability Risk
AGCO Liquor Inspectors Work With Licensees To Ensure Safe, Responsible Service Of Alcohol
French Language Program Serves Francophone Communities

Summer Is Just Around The Corner: Have You Begun Training Your Staff?
We've Come Along Way
You Asked Us
Check Id And Reduce Your Risk

Smart Serve Training Program Now Available In French
Agco Inspectors Concentrate On Enforcement
Holding The Drunk Accountable
Proud To Wear Their Smart Serve Pins

Smart Serve Training Helps Make It A Safe Special Occasion
Keeping Track Of Drinks Is A Team Effort
Faq About The Smart Serve Program
A Checklist For Special Occasion Permit Holders
Legal Matters; The Special Occasion Permit Use Of Municipal Property
Intoxication And Blood Alcohol Concentration (BAC)

Licensees Say Smart Serve Kit A Valuable Training Tool
The Smart Serve Training Program
Your Questions Answered
Legal Matters: The Employer As Host To Employees
Watch Out For Drugs In Drinks
News From The AGCO

On-Site Training Is Easy And Effective
Incident Report Log A Valuable Tool
We're On The Web
Show Your Customers You Care

Know your Risk
Hosting carries a heavy burden

Tips for limiting Liability at Holiday Parties

Take the chill out of office parties
Letting guests know your responsible drinking policies
Tips for planning a special event

Bag drop is first line of defence to stop illegal liquour
Vigilance is important in preventing intoxication
French online training now available
Check your golf IQ?

Risk Management begins with clearly written alcohol and house policies
Risk Management Policy Checklist
Policies and Procedures Checklist
Who should be Smart Serve trained?
You must have a Golf Course Endorsement

Golf Course or Bar you still need trained servers
The Golfing Season Is Just Around The Corner